Thursday, October 31, 2013

(2.5) Myth 5: Market Intelligence reporting is cumbersome and extensive

Do you get annoyed whenever you ask for specific market data and you receive a deck of hundred slides where every single datapoint is twisted in fifteen different ways, accompanied by a two hour long debriefing en unfruitful discussions about the figures?

Well, stop asking for it.

Fact is, whether you rely on external market research companies or an internal team, they will naturally be inclined to provide you with as much details as possible. How else could they justify their cost?

Forgive me my cynical tone. It is far from my intention to laugh with market research companies or teams. In a way this behavior is perfectly logical: how would you react if you ask a market research question, a team works for a complete month and with several thousands of dollars budget on producing an answer, but all you get at the end is a single chart? I bet you would start to doubt the soundness of this investment or –even worse- the professionalism of the market intelligence team who worked on your question.

But what is wrong with that single chart, if it allows you to make a well grounded decision? Or, better: if it leads to valuable discussions based on an unambiguous market view?

As the philosopher Blaise Pascal once wrote in a letter to a friend (before you ask: it has been used by Lincoln, Mark Twain and Bernard Shaw after him, albeit in slightly different forms):

‘Forgive me to write you a long letter, I did not have enough time to write a short one’


Conciseness, even in market intelligence issues, can be a blessing, and is indeed very hard work.

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