Thursday, November 28, 2013

(3.1) Monitoring your business environment

A great number of industries –although not all of them- are highly dependent on the economic climate for the growth of their business. A decline of economic activity will make consumer spend less, due to increased joblessness or a wide-spread feeling of uncertainty about the future prospects of people. Since people will consume less, overall trade will decline as well. The decline in trade will then affect transport and logistics, as well as the manufacturing of consumption goods. This will then impact the manufacturers of machines and resources that are designed to manufacture consumption goods, etc. Our global economy –even our local one, this is not necessarily a phenomena that is only due to globalization- is so mingled that virtually any company will experience the impact of a negative evolution on its business.

Hence the importance of monitoring this business environment. To be prepared, and eventually act on changing factors in your business environment that might impact your very own business. However, not every corporate decision taker is necessarily an economic expert, neither does he necessarily find the time to go through a vast number opaque economic reports. Nor should he. There are easier ways to assess one’s business environment.

If your business is located in Europe, for instance, you could benefit from checking the official statistics database of the European Commission, Eurostat, on a regular basis. In its database you will find a vast array of data about the economic condition of the European Union member states and, for some metrics, even of other countries, in all possible forms and timeframes.

The example hereafter aims at showing how this information could be relevant for your business. One of the indexes you can find in the Eurostat database is the so-called ‘Economic Sentiment Indicator’. This index is based on a monthly survey conducted with the main economic actors, both companies and consumers, and reflects the confidence these actors have in their short-term economic prospects. Any number above 100 indicates that there are more economic actors that are confident about their prospects in comparison to those that are negative about it.


The importance of this index is that it is published at the end of each month and, as shown in the graphic below, there is a strong correlation between this Economic Sentiment Indicator and the overall European economy (shown here as the % quarter on quarter change of the Gross Domestic Product):



One does not have to be an economic genius to observe a strong similarity between both parameters, they grossly behave the same way. But the importance here is that the Economic Sentiment is a figure that is released at the end of each month, while the official GDP changes are released one or two months after each quarter! In other words: the Economic Sentiment becomes a leading indicator for the overall economy, since its patterns are likely to predict the patterns of the overall economic evolution.

Hence, if your business is closely impacted by economic growth, you might get early signals of how you will fare in the near future by looking at the Economic Sentiment Indicator on a monthly basis, instead of waiting for the official GDP figures to be published.

But how can you know for sure if –and to what extend- your business is dependent on the economic evolution? Here again you don’t have to be a mathematician to uncover this relationship. If in the chart above you would replace the quarterly GDP evolution with, say, the turnover growth of your company or business unit, you would virtually see whether there is a correlation or not.

Admittedly, in many cases you would need some statistical skills to uncover the exact nature of this correlation, but mapping it on a chart is something you can do yourself, and it provides you at least with a first hint of the existence of such a correlation. Furthermore, the overall economic growth and the Economic Sentiment Index might be metrics that are too general to look for correlations with your business. You might have to drill down into the components of the Economic Sentiment (as a reminder: manufacturing; retail; services; construction and consumers), or you might need to look for a completely different metric altogether, like the Baltic Dry Index of you are in the shipping business, the Purchasing Managers’ Index if you are in manufacturing, the Industrial Orders Index if you are in the business-to-business industry or services. If the public sector constitutes an important part of your sales, you might want to monitor public sector spending metrics more closely.

So, you might spend some time finding out which metrics you should use to monitor your business environment. But once you found them, they will prove an invaluable management decision tool.


It is important however to notice that the type of correlations to look for are not necessarily direct, one-to-one correlations (where the patterns of two metrics follow each other in the same time lapse and  to the same extend). For instance, in many cases the impact of a change in index (say, the economy of a specific country, or GDP) will have a delayed impact on one’s business, like in this hypothetical example, where it takes one quarter before the economic shifts impacts our turnover:



Another situation arises when the index is impacting your business only in the direction it takes, and not in the intensity of this impact. In the hypothetical example beneath, the evolution of the economy has an impact on our business only when it changes direction: 


Chances are that there will be no single metric that unambiguously predicts where your business is heading in the near future. Most likely you will have to combine a number of metrics with some impact (of some kind) on your business. But this combination will provide you with a solid early warning signal of times to come. Furthermore, as the example above tries to demonstrate, you could do it with relatively few efforts and at virtually no cost at all.


Did these examples debunk the myths about market intelligence?


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